PowerSchool reports that the recent grade configurations issue in Schoology is resolved.
The next step is for each teacher to check those configurations using this linked
slide deck.
The Issue
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All aspects of this issue originated with PowerSchool, not TCS.
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On November 28, PowerSchool ran an update on that had an unanticipated impact on grade Category mappings in Schoology for all Alabama districts.
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On December 7, PowerSchool sent communication that the issue had been resolved.
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Here is a summary of PowerSchool’s communication about the issue:
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Cause: PS made an internal integration ID change
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Consequence: caused grade mapping not to display in Schoology’s PowerSchool app
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Assurances: the mapping is still stored in the database and syncs are continuing to run as expected
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Resolution: terms and category fields are showing in Schoology as expected
Next Steps
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PowerSchool assures us that all settings have been restored and that everything is working as it should.
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The next step is for all teachers to check the grade settings.
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Work through this linked slide deck to do that.
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Schools are encouraged to have teachers work together on this and to reach out to their Technology Specialist for support.
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Note: next week schools will receive guidance for reviewing/setting grade settings for the spring semester.